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YZJ Shipbldg SGD0.990+0.130
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SingTel

Stock Chart
Last Done 3.210
Change -0.020 (-0.62%)
Volume 20,677.7
Range 3.190 - 3.250

DBS

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Last Done 24.700
Change - (-)
Volume 3,263.7
Range 24.530 - 24.760

Race to be operator with fastest mobile wallet

09 Jul 2019 09:00

A patron using SGQR to pay at a food stall. McKinsey consultants said in May that seven in 10 Singaporeans use a digital wallet and transaction volumes are growing daily. SHIN MIN DAILY NEWS FILE PHOTO

By Aw Cheng Wei,and Marcia Lee

Every second counts for the customer standing in a slow-moving line waiting to pay.

That is the belief mobile wallet operators here operate on as they strive to shave off the seconds it takes for their users to load their apps and to complete transactions.

Fave managing director Ng Aik-Phong said: "Every second matters. It's about improving the customers' experience and reducing their waiting time, as well as the merchants'."

The user-friendliness of mobile wallets was in the spotlight last week when a reader wrote to this newspaper's Forum page to complain that retailers were not training their staff properly for the advent of digital payments.


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A patron using SGQR to pay at a food stall. McKinsey consultants said in May that seven in 10 Singaporeans use a digital wallet and transaction volumes are growing daily. SHIN MIN DAILY NEWS FILE PHOTO

Source: Straits Times
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