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2,497.7
-3.1 (-0.12%)

 

  • STI Straits Times Index
    2,497.7
    -3.1 (-0.12%)
     
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  • Volume: 1,595.1M
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  • Rise: 152
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Time Name Type Price Vol
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Name Last Change
Sembcorp Marine0.157-0.008
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Nasdaq 10,793.3 -117.0
HSI 24,455.4 +114.6
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Nikkei 225 23,360.3 +40.9
SSE Comp 3,338.1 +67.7
Shanghai A 3,498.5 +71.0
Shanghai B 251.8 +1.7
KOSPI 2,412.4 +6.2

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News - Detailed News Story

Singtel

Stock Chart
Last Done 2.210
Change -0.020 (-0.90%)
Volume 27,290.6
Range 2.210 - 2.230

SPH

Stock Chart
Last Done 1.070
Change +0.010 (+0.94%)
Volume 8,928
Range 1.050 - 1.090

StarHub

Stock Chart
Last Done 1.200
Change - (-)
Volume 1,693
Range 1.180 - 1.200

Keppel Corp

Stock Chart
Last Done 4.280
Change +0.080 (+1.90%)
Volume 4,608.9
Range 4.200 - 4.280

IMDA calls on telcos to be flexible with contract termination

14 Sep 2020 09:00

The Consumers Association of Singapore also weighed in on the matter yesterday, calling M1's termination policy "too onerous" and urging the telco to review its practices. ST FILE PHOTO

By Lester Wong,

The Infocomm Media Development Authority (IMDA) has called on telcos to be more flexible when customers want to terminate service contracts that have expired.

Its move comes after readers earlier wrote in to The Straits Times Forum page complaining about M1's "unfair" business practices in this respect.

M1 had required customers to give notice of termination exactly seven days before their broadband service contracts ended, failing which, the contract would be automatically renewed.

The IMDA noted that most telcos offer their customers the option to terminate their service plans when the minimum contract term expires.


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Source: Straits Times
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