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Telework is not business as usual for telcos

27 Mar 2020 09:00

By Annabeth Leow

REMOTE employment has become de rigueur to contain the spread of the deadly Covid-19, and telcos rushed to sell digital work solutions for companies enacting business continuity plans (BCP) such as telecommuting.

Since early March, about one-quarter of enterprise queries to M1 have translated into take-up of business continuity products, with virtual meeting tools particularly popular, a spokesman told The Business Times.

Meanwhile, StarHub enterprise business chief Charlie Chan, noting "a significant increase" in service orders, has set up a dedicated team just to process orders "expeditiously".

Still, analysts do not expect an upsurge in demand for BCP solutions to amp up enterprise income for telcos.

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Source: Business Times

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