These are some of the Frequently Asked Questions(FAQs) on ShareInvestor's various membership plans. Click here for FAQs on usage of the website.
What is the difference between ShareInvestor and other service providers?
ShareInvestor differentiate ourselves in
We compete base on value of information and we are committed to continual enhancement to improve our services.
Some brokers offer limited information like stock prices free. However the brokers model to provide free data is to encourage trading and they earn from their commission. It may not be viable for the brokers to continually enhance their free financial information because that is not their focus or strength. Some of the brokers in Singapore have choosen ShareInvestor as their technology partner and outsource their financial information provision to us.
What is the difference between ShareInvestor.com and ShareInvestor Station?
ShareInvestor Station is our premium product, targeted at traders and investors. It is a PC application which has to be installed into your PC and it provides real-time streaming information right on your desktop. The application is highly customisable and some of our top-end and most advanced features, like the Dynamic TA Chart and Market Depth, is only offered on ShareInvestor Station. In addition, all ShareInvestor Station users will also be able to login to the ShareInvestor.com website to access their portfolio and stock information.
ShareInvestor.com is a browser based application which requires a web browser to view. In term of functions and features, all of the basic features in ShareInvestor Station are available in ShareInvestor.com. Since ShareInvestor.com is based on a browser technology, a ShareInvestor.com user can access it anywhere in the world through an internet browser.
Are tutorials available?
ShareInvestor tutorials are conducted on a regular basis and any upcoming tutorials will be announced to our user base
In addition, you can make an appointment with our technical support staff to request for a one-to-one hands-on coaching session for ShareInvestor.com or ShareInvestor Station, which will be conducted in our office during regular office hours.
Do you have a free trial for me for ShareInvestor.com or ShareInvestor Station?
Yes, we have free trials available. Click and sign up for the free trial for ShareInvestor Station or ShareInvestor.com.
Does ShareInvestor provide market depth (multiple level queue) information?
Yes. We provides 3 or 50 level queue information via ShareInvestor Station. Subscribers will be able to see the buy and sell volume for up to 50 level of price bids for all the stock counters. This information is provided live and colour coded to differentiate the buy and sell queues. Subscribers will also be able to view our indicative price calculations for all stock counters during the preopen, preclose and afternoon adjustment period.
Does ShareInvestor provide Bursa Malaysia (formerly known as KLSE) Data?
We provide real time streaming Bursa Malaysia market data in ShareInvestor Station.
What is the difference between Live Streaming and Real-time Streaming?
In Real-time Streaming, the data is pushed in real-time to you. The latency is very low and when a trade happens on SGX, this is pushed out immediately from our servers.
In Live Streaming, although the data is also streaming(pushed) to you, there may be a slight delay of a few seconds.
ShareInvestor Station provides real-time streaming information while our web-based membership plans(ShareInvestor Standard and ShareInvestor Extra) provides live streaming information.